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Document Management: Keep the Paperwork With the Record

Document management

Attach PDFs, Word files, spreadsheets, and images directly to a contact, gift, or activity.
The grant agreement, the signed pledge form, the gift-in-kind appraisal, the photo from the site visit. All of it belongs with the record it relates to, not in a shared drive folder nobody can find.
The Documents panel on a DonorDock record with an Upload Documents button and the note that files must be in PDF, Word, Excel, or an image format.
A gift record in DonorDock showing its overview, designations, linked gifts, and notes — the record a document would be attached to.

Documents attach to three kinds of records

You can upload files directly onto a contact, a gift, or an activity record.

PDF, Word, Excel, and image files are all supported.

Why keeping files here beats a shared drive

A shared drive organizes by folder. A donor database organizes by relationship. When the grant officer calls about the report you owe them, you want the agreement on the grant activity — not in a folder named after whoever downloaded it in 2022. See grant management and activity and contact tracking.

The Notes and Documents panels sitting together on a DonorDock record, so written context and attached files live in the same place.
A gift record in DonorDock showing its overview, designations, linked gifts, and notes — the record a document would be attached to.

Frequently Asked Questions

What records can I attach documents to in DonorDock?
Contact, gift, and activity records.

What file types are supported?
PDF, Word, Excel, and image files.

How do I upload a document?
Open the record, select the Documents tab, click Upload Documents, and choose your file.

Who can delete a document?
Only the user who uploaded it or an administrator.

Can I upload documents in bulk?
Not currently. Documents are uploaded individually to the contact, gift, or activity record they belong to.

Can I search my documents?
Yes. The Documents tab includes a search bar that filters by keywords in the document title.

The Notes and Documents panels sitting together on a DonorDock record, so written context and attached files live in the same place.
A gift record in DonorDock showing its overview, designations, linked gifts, and notes — the record a document would be attached to.
The Notes and Documents panels sitting together on a DonorDock record, so written context and attached files live in the same place.
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