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Blackbaud eTapestry vs DonorDock

Side-by-side comparison of eTapestry vs DonorDock
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What's the difference between eTapestry and DonorDock?

DonorDock's CRM and eTapestry have many of the same features within their platforms. While DonorDock is designed to help you manage donors, accept donations, and develop long-term relationships, eTapestry focuses on the management and outreach piece. You need to purchase a separate platform to accept online donations.

When compared, DonorDock outperforms eTapestry on price, ratings, and customer support.

DonorDock's system is simple enough for your whole team to use, and powerful enough to help you take your nonprofit to the next level. Many users say that eTapestry is complex to learn, clunky and outdated feeling, and is incredibly expensive.

Because eTapestry requires nonprofits to buy two different software to do the same task as DonorDock, it is a bit clunkier to integrate, costs more, and some users say it results in lost data.

A standout feature that DonorDock offers is the ActionBoard® which helps you keep all your tasks and to-dos in one place. Smart Nudges remind you when it is time to take action with specific donors. You can customize which actions you are alerted to, so you are prioritizing what is important to your nonprofit.

eTapestry lets you set up custom fields within their CRM. For some nonprofits this is essential, but for many, DonorDock’s badge and gift system meets their needs without the added complexity and maintenance that custom fields can create.

Interested in learning how easy it is to migrate your data from eTapestry to DonorDock? You can read more here.

Want to learn more about DonorDock?
Schedule a Demo

Let’s compare Features and Pricing between eTapestry and DonorDock
Essentials Tier
Monthly Subscription
Hidden Pricing
Free Trial
Hidden Fees
Unlimited Contact Records
you pay for additional contacts
We never charge for additional contacts
Free Credit & Debit Card processing
not offered
We keep Online Giving free for your nonprofit.
Read more about TipBack™ vs Donor Funded
Essentials Tier
Online Giving
Donation Tracking
Cloud Hosted
Donor Tracking
"Virtual Assistant" with ActionBoard®
Email Outreach
Custom Fields
Customer Ratings
Essentials Tier
Ease of Use
Ease of Setup
Quality of Support
Product Direction (% positive)

Overall, DonorDock receives significantly higher online ratings than eTapestry in every category.

DonorDock is more affordable than eTapestry, while also including best-in-class features, integrations, award-winning usability, and top-rated support.

What nonprofits are saying about Blackbaud eTapestry

"Blackbaud eTap was not easy to use and utilized the software benefits. The email marketing was outdated. The customer service was poor."
Kirbee D
Small Business
"To me, it seemed that the interface was not user-friendly, and was very "clunky". I found it cumbersome to pull reports, and decipher our own data."
Verified User
Nonprofit Management
"I like the technical people on the phone.....but I wish the software was more intuitive so that I didn't need to call them so much."
Andrea A
Director of Advancement

What nonprofits are saying about DonorDock

"It's like adding a fundraising teammate!"
Scott H
Impact Foundation
"DonorDock has cut hours of my work organizing donor data!"
Verified User
Executive Director
"We have some administrative staff who don't feel like they are great with technology, but they quickly adapted to DonorDock... DonorDock is the best donor database we have used!"
Jami S, Easy to Use
Public Relations Manager
DonorDock is a leader in Small-Business Nonprofit CRM on G2
DonorDock is a leader in Nonprofit CRM on G2
DonorDock is a leader in Fundraising on G2
DonorDock is a leader in Small-Business Nonprofit CRM on G2
DonorDock is a leader in Nonprofit CRM on G2

Switching from your current system to DonorDock is simple

We understand that you wear a lot of hats, so we make your transition to DonorDock easy and uncomplicated. DonorDock was rated "Easiest Setup" of all nonprofit CRMs.
Export your data into a spreadsheet
Whether you’re using your own spreadsheet or a different CRM, export your data into a spreadsheet. We’re not picky - CVS, XLS, XLSM, TSV.
Upload and map your data
Use a visual mapping tool to connect your data fields to their DonorDock counterparts. We keep it simple and straightforward.
Review and clean up data
Once your data is uploaded, all you have to do is review it and clean up duplicates. Short on time? You can always come back later to merge duplicates!

Ready to see for yourself?

Find out if DonorDock is the right fit to help your nonprofit build better donor relationships!
Talk to a product expert today to see DonorDock in action and learn how DonorDock can help you:
Save time and strengthen relationships with donors thanks to automated engagement nudges from our Action Board.
Easily create and share unlimited donation pages, simplifying online giving for donors.
Save money thanks to unlimited records, free customer support, free training, and a completely free online giving solution without platform fees.
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