In this episode of Beyond the Donation, Matt Bitzegaio chats with Courtney Harness, the Director of Strategic Advancement for the Vermont Association for Mental Health and Addiction Recovery. Courtney shares insights from his 20+ years of experience in mission-driven organizations and discusses the importance of leveraging technology, specifically CRM systems, for building strong donor relationships. They explore how CRM can enhance efficiency, foster community, and drive donor retention. Courtney also highlights the balance between automation and the human touch, and discusses the potential of AI in personalizing donor interactions. The episode concludes with practical tips for better CRM adoption within nonprofits.
Southwest West Central Service Cooperative (SWWC) faced challenges with complex donor management systems. By switching from Salesforce to DonorDock, they streamlined operations, eliminated data silos, and grew their donor base with ease. With user-friendly tools and exceptional support, DonorDock became the perfect fit for their small nonprofit.
Love Inc's journey with DonorDock showcases a transformative experience from overwhelming disorganized data to streamlined donor engagement, ensuring no donor is left behind with smart nudges and personalized outreach. Through seamless onboarding, exceptional customer support, and a user-friendly interface, Love Inc has empowered their team, enhancing connections with over 2,000 emails sent each month. Discover how they turned challenges into opportunities, fostering meaningful donor relationships with DonorDock’s comprehensive CRM solution.
Hear from Alana at Family Programs Hawaii how they saved more than $3,500 a year by switching to DonorDock, were able to eliminate the need for a separate email service, and received top-tier customer support.
Hear from Jill with Ronald Mcdonald House Charities of the Red River Valley. She shares how DonorDock made donor management approachable and simplified their onboarding.
Hear from Leanne at Manna Conejo Valley how DonorDock increased their donor engagement and outreach. And, how they also simplified their donor management!
