Yes! When you sign up for DonorDock, you'll get access to a variety of in person resources, written guides, and videos, as well as live support.
We know that you'll have a better experience and get more value from DonorDock when you're supported during the set up process, and customers love what we do- DonorDock was voted "Easiest to Setup" nonprofit software by the leading nonprofit software review website.
The cost of getting set up varies by plan. with additional options available based on your specific needs. We've designed DonorDock to be intuitive and easy to use, but we also we understand that learning a any new software tool can be complex.
The setup fee cost covers the support you need to get up and running quickly and some necessary technical setup, including help with emails, data migration, general orientation, and more.
Additional training and consulting is also available for those that are interested, though most organizations find that they don't require additional help beyond what is included.