DonorDock and Salsa offer many of the same features within their platforms. Both tools are designed to help you manage donors, accept donations, and develop long-term relationships.
When compared, DonorDock outperforms Salsa on price, ratings, and customer support.
DonorDock's system is simple enough for your whole team to use, and powerful enough to help you take your nonprofit to the next level. Many users say that Salsa is complex to learn, lacks quality support and is incredibly expensive.
Because Salsa requires nonprofits to buy two different software to do the same task as DonorDock, it is a bit clunkier to integrate, costs more, and some users say it results in lost data.
A standout feature that DonorDock offers is the ActionBoard® which helps you keep all your tasks and to-dos in one place. Smart Nudges remind you when it is time to take action with specific donors. You can customize which actions you are alerted to, so you are prioritizing what is important to your nonprofit.
With DonorDock you can schedule bulk or single emails, automate emails to send a receipt and thank you after receiving a gift or send an email directly from the ActionBoard®.
Salsa lets you set up email drip campaigns. Salsa also allows you to set up custom fields within their CRM. For some nonprofits this is essential, but for many, DonorDock’s badge and gift system meets their needs without the added complexity and maintenance that custom fields can create.
Interested in learning how easy it is to migrate your data from Salsa to DonorDock? You can read more here.
Want to learn more about DonorDock? Schedule a Demo
Overall, DonorDock receives significantly higher online ratings than Salsa CRM + Salsa Engage in every category except peer-to-peer fundraising.
DonorDock is more affordable than Salsa CRM + Salsa Engage, while also including best in class features, integrations, award winning usability, and top-rated support.
"Absolutely non-existent support for simple login problems."
"Pulling reports was unnecessarily complicated and so was entering out of system donations."
"The biggest problem with CRM is that it has a difficult time with queries. Many give inaccurate information."
"It's like adding a fundraising teammate!"
"DonorDock has cut hours of my work organizing donor data!"
"We have some administrative staff who don't feel like they are great with technology, but they quickly adapted to DonorDock... DonorDock is the best donor database we have used!"
