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Salsa CRM vs DonorDock

Side-by-side comparison of Salsa vs DonorDock
Go to Comparison

What's the difference between Salsa and DonorDock?

DonorDock and Salsa offer many of the same features within their platforms. Both tools are designed to help you manage donors, accept donations, and develop long-term relationships.

When compared, DonorDock outperforms Salsa on price, ratings, and customer support.

DonorDock's system is simple enough for your whole team to use, and powerful enough to help you take your nonprofit to the next level. Many users say that Salsa is complex to learn, lacks quality support and is incredibly expensive.

Because Salsa requires nonprofits to buy two different software to do the same task as DonorDock, it is a bit clunkier to integrate, costs more, and some users say it results in lost data.

A standout feature that DonorDock offers is the ActionBoard® which helps you keep all your tasks and to-dos in one place. Smart Nudges remind you when it is time to take action with specific donors. You can customize which actions you are alerted to, so you are prioritizing what is important to your nonprofit.

With DonorDock you can schedule bulk or single emails, automate emails to send a receipt and thank you after receiving a gift or send an email directly from the ActionBoard®.

Salsa lets you set up email drip campaigns. Salsa also allows you to set up custom fields within their CRM. For some nonprofits this is essential, but for many, DonorDock’s badge and gift system meets their needs without the added complexity and maintenance that custom fields can create.

Interested in learning how easy it is to migrate your data from Salsa to DonorDock? You can read more here.

Want to learn more about DonorDock?
Schedule a Demo

Let’s compare features and pricing between Salsa and DonorDock
CRM + Engage
Essentials Tier
Monthly Subscription
Increases with number of contacts
Unlimited contacts
Free Trial
Hidden Fees
Unlimited Contact Records
$0.01 per constituent record after you reach your record bucket purchase
UNLIMITED contacts. We never charge for additional contacts
Free Monthly Credit & Debit Card Processing
$20 monthly charge
We keep Online Giving free for your nonprofit.
Read more about TipBack™ vs Donor Funded
CRM + Engage
Essentials Tier
Online Giving
Donation Tracking
Cloud Hosted
Donor Tracking
"Virtual Assistant" with ActionBoard®
Email Outreach
Custom Fields
Customer Ratings
CRM + Engage
Essentials Tier
Ease of Use
Ease of Setup
Quality of Support
Product Direction (% positive)

Overall, DonorDock receives significantly higher online ratings than Salsa CRM + Salsa Engage in every category except peer-to-peer fundraising.

DonorDock is more affordable than Salsa CRM + Salsa Engage, while also including best in class features, integrations, award winning usability, and top-rated support.

What nonprofits are saying about Salsa

"Absolutely non-existent support for simple login problems."
David E
Nonprofit Management
"Pulling reports was unnecessarily complicated and so was entering out of system donations."
Verified User
Program Development
"The biggest problem with CRM is that it has a difficult time with queries. Many give inaccurate information."
Verified Long Time User
Nonprofit Management

What nonprofits are saying about DonorDock

"It's like adding a fundraising teammate!"
Scott H
Impact Foundation
"DonorDock has cut hours of my work organizing donor data!"
Verified User
Executive Director
"We have some administrative staff who don't feel like they are great with technology, but they quickly adapted to DonorDock... DonorDock is the best donor database we have used!"
Jami S, Easy to Use
Public Relations Manager
DonorDock is a leader in Small-Business Nonprofit CRM on G2
DonorDock is a leader in Nonprofit CRM on G2
DonorDock is a leader in Fundraising on G2
DonorDock is a leader in Small-Business Nonprofit CRM on G2
DonorDock is a leader in Nonprofit CRM on G2

Switching from your current system to DonorDock is simple

We understand that you wear a lot of hats, so we make your transition to DonorDock easy and uncomplicated. DonorDock was rated "Easiest Setup" of all nonprofit CRMs.
Export your data into a spreadsheet
Whether you’re using your own spreadsheet or a different CRM, export your data into a spreadsheet. We’re not picky - CVS, XLS, XLSM, TSV.
Upload and map your data
Use a visual mapping tool to connect your data fields to their DonorDock counterparts. We keep it simple and straightforward.
Review and clean up data
Once your data is uploaded, all you have to do is review it and clean up duplicates. Short on time? You can always come back later to merge duplicates!

Ready to see for yourself?

Find out if DonorDock is the right fit to help your nonprofit build better donor relationships!
Talk to a product expert today to see DonorDock in action and learn how DonorDock can help you:
Save time and strengthen relationships with donors thanks to automated engagement nudges from our Action Board.
Easily create and share unlimited donation pages, simplifying online giving for donors.
Save money thanks to unlimited records, free customer support, free training, and a completely free online giving solution without platform fees.
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