"DonorDock provides an easy-to-use product that nicely meets the needs of our non-profit"
Mark S.
Founder & CTO
DonorDock has made my tasks as an ED actually enjoyable. Knowing that I have DonorDock in my toolkit, it has relieved so much anxiety. It's really helped me stay on top of things that previously fell through the cracks.
Les Tilka
Executive Director
"We couldn't have chosen a better company to trust with our nonprofit business."
Laura V.
Mom in Chief
"The customer service has always been so helpful and prompt. No question or problem asked has ever been unanswered or unsolved."
LesleyAnne B.
Project Coordinator
"I was able to start managing and tracking my donors almost since day 1."
Isaac C.
Director of Operations
As a fundraising consultant working with hundreds of nonprofits, DonorDock is a no-brainer for charities.
Patrick Kirby
DoGoodBetter Consulting
"Hands down the best donor management system out there."
Jen K
Office Manager
"It's so much easier to use than any other donor management system I've tried."
Kelly S.
Executive Director
"I have just moved a second organization to DonorDock because I love it so much."
Corinne D.
Small nonprofit
"It's like adding a fundraising teammate!"
Scott Holdman
Consultant
Discover the difference DonorDock can make
Manna eliminated the need for a separate email service and saved countless hours previously spent on filtering reports.
Rest easy knowing your data is stored in U.S. based servers, accessible only to your organization, and backed up daily.
SOC 2 Type 2 certification means DonorDock securely manages and protects its data and systems, following strict guidelines and ongoing security audits to ensure safety and privacy.
90 day money-back guarantee
Experience DonorDock risk-free with our 90-day money-back guarantee. If you're not completely satisfied within the first three months, we'll refund your payment in full. Your success and satisfaction are our top priority!
What features does DonorDock include that Bloomerang charges extra for?
DonorDock bundles email marketing, text messaging, online giving pages, project management boards, and AI assistance in the ONE plan. Bloomerang sells CRM, fundraising, and volunteer management as separate modules with separate pricing.
Is DonorDock suitable for small nonprofits with limited technical skills?
Yes. DonorDock is rated #1 Easiest Setup and Easiest to Use on G2. Every account includes free self-service training resources, white-glove data migration, our 90-day Premium Onboarding program, and human support via chat and email. Most teams are productive within days, not weeks.
How has the Smart Steward Method helped nonprofits?
The method has helped over 6,000 fundraisers raise more than $4.1 billion combined. It provides a repeatable system for nonprofits to improve donor relationships continuously without requiring permanent infrastructure changes.
Can staff who are not tech-savvy use DonorDock?
Yes. DonorDock is rated 9.6 for Ease of Use, 9.5 for Ease of Setup, and 9.8 for Support Quality on G2. The interface is intuitive, and human support via chat and email is included with every plan.
What is second-gift retention?
Second-gift retention is the share of first-time donors who give again. It is the weakest link in most programs: only about 19% of first-time donors return, while nearly 70% of repeat donors do (AFP Fundraising Effectiveness Project). Turning the first gift into a second is the highest-leverage retention move you can make, and it is exactly what a first-time donor journey is built to do.
Can it change my data, or only read it?
Both, with your say-so. It can answer questions from your live data, and when you ask, it can also log an activity, tag a donor, or add people to a list. You are always the one directing it.
Do you offer event management?
Yes. DonorDock includes basic event tracking like ticket purchases, and has native integrations with best-of-breed event platforms like GoFundMePro and OneCause. This lets you use the best event management tools while keeping donor data unified in DonorDock. Read more about event tracking in DonorDock.
What will we have set up by the end of onboarding?
By day 90, you'll have your data fully migrated and validated, email sending authenticated, at least two automations configured, clear reporting dashboards, and a written growth plan for what comes next. You'll be ready to use DonorDock with confidence.
Do I need to sign a long-term contract?
No. DonorDock offers annual billing with no long-term contract lock-in. You renew because you want to, not because you are trapped. We earn your renewal.
What is the total cost of ownership for DonorDock versus managing multiple platforms?
DonorDock's ONE plan eliminates the hidden costs of managing multiple subscriptions, data syncing between tools, training staff on different interfaces, and maintaining redundant features. A unified platform with unlimited contacts reduces operational overhead significantly.