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With DonorDock, you get access to every feature from day one, so you can save time, simplify tools, and focus on building stronger relationships.
Built with simplicity in mind so you can focus in on stewarding relationships and driving impact.
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Yes. You can cancel your DonorDock subscription at any time directly inside the app, with no cancellation fees beyond what you've already paid. Because DonorDock is a single plan with no tiers, there's nothing to upgrade or downgrade. You can export all your data before you leave, and if you decide DonorDock isn't the right fit within the first 90 days, our money-back guarantee means you get a full refund.
Yes. DonorDock donation pages are fully compatible with any website and can be embedded as in-page forms or used as standalone pages with their own URL. Linking Online Giving pages to your website doesn't require special technical skills. During onboarding, we'll share resources and help you get giving connected to your site quickly.
Yes. DonorDock charges a 1% platform fee on gifts processed through Online Giving pages, plus the standard payment processing fees from Stripe or PayPal (typically 2.2% + $0.30 for nonprofits). There are no hidden fees and no additional charges on top of your DonorDock subscription. The 1% platform fee helps DonorDock continue building and improving tools purpose-built for nonprofit fundraisers.
DonorDock supports Stripe and PayPal for online giving with built-in integrations for both processors. Online gifts processed through Square can also be accepted via a Zapier integration between DonorDock and Square.
DonorDock Online Giving pages connect directly with Stripe and PayPal to process gifts, and each donation is automatically recorded in your DonorDock account in real time. When a gift comes in, it appears in both your payment processor account and your DonorDock donor record instantly. During onboarding, we can also walk you through importing past gifts from Stripe or PayPal so your giving history is complete from day one.
DonorDock has native integrations with QuickBooks Online, OneCause, GoFundMePro, Fundraise Up, Point Volunteer, and Double the Donation. You can also connect 5,000+ other tools through Zapier, which automates tasks between apps without custom development. Learn more about how integrations work.
We'd love to answer your questions about DonorDock. If you're considering DonorDock, sign up for a demo to get your questions answered. If you're a current customer, check out our help center articles on integrations or contact support.
Yes. Full support is included in your DonorDock subscription at no additional cost, including: Training Academy with in-depth courses, Help Articles with step-by-step guides, Help Desk with real support via chat and email, and Live Group Training and Q&A sessions with product experts.
DonorDock runs in all modern desktop and mobile browsers including Chrome, Firefox, Safari, Microsoft Edge, and Opera. No installation is required—DonorDock is fully browser-based and also works as a mobile-friendly app on any modern mobile browser.
Yes. DonorDock is fully accessible on iPhone and Android devices through any mobile web browser with no app download required. Just visit donordock.com from any mobile device to access the full app. The mobile-optimized experience lets you manage donors, log activity, and stay on top of tasks from anywhere.
