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With DonorDock, you get access to every feature from day one, so you can save time, simplify tools, and focus on building stronger relationships.
Built with simplicity in mind so you can focus in on stewarding relationships and driving impact.
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You can organize donors into custom lists, create unlimited tags (for volunteers, major donors, program participants, etc.), and segment your communication lists. This enables highly targeted email and text campaigns without any technical setup.
Yes, the framework is a standalone approach to fundraising strategy. However, DonorDock with Otto significantly simplifies implementation by automating the Establish and Execute phases with pre-configured journeys and insights.
Every new DonorDock customer goes through our 90-day Premium Onboarding program, which guides your team through setup, data migration, and initial configuration. You also get free ongoing training with our DonorDock 101 video course, help center articles, and live chat and email support. The platform is designed for ease of use, so most teams are productive within days, not weeks.
Anyone can apply: consultants, nonprofit advisors, coaches, fundraising professionals, and technology advisors. The program welcomes a diverse range of partners who are willing to promote DonorDock ethically.
Research on lapsed donors, including Adrian Sargeant's landmark studies, finds the top controllable reasons are poor communication, weak acknowledgment, and never hearing how the gift was used. Very few donors leave because they stopped caring about your mission. Retention is a stewardship problem before it is a fundraising problem, which is why it responds so well to consistent follow-up.
Otto is the AI built into DonorDock. The MCP brings your DonorDock data into the AI tools you use outside of it. Same donor data, two ways to work. Use one, or both.
Yes. DonorDock supports custom fields for donor records. You can also add custom fields to donation pages and forms for collecting specific information about your contacts.
That's exactly who this program is built for. DonorDock is designed to be intuitive, and your onboarding specialist will walk your team through everything step by step. You also get access to our DonorDock 101 video course, live webinars, and ongoing support -- so no one gets left behind.
Yes. DonorDock offers a 90-day money-back guarantee, so you can try the platform risk-free before committing.
DonorDock's AI assistant, Otto, is built into the platform and writes personalized donor communications, surfaces insights, and helps your team take action faster. Most competing CRMs either lack AI features entirely or charge extra for basic AI add-ons. Otto is included at no extra cost.
