"DonorDock provides an easy-to-use product that nicely meets the needs of our non-profit"
Mark S.
Founder & CTO
DonorDock has made my tasks as an ED actually enjoyable. Knowing that I have DonorDock in my toolkit, it has relieved so much anxiety. It's really helped me stay on top of things that previously fell through the cracks.
Les Tilka
Executive Director
"We couldn't have chosen a better company to trust with our nonprofit business."
Laura V.
Mom in Chief
"The customer service has always been so helpful and prompt. No question or problem asked has ever been unanswered or unsolved."
LesleyAnne B.
Project Coordinator
"I was able to start managing and tracking my donors almost since day 1."
Isaac C.
Director of Operations
As a fundraising consultant working with hundreds of nonprofits, DonorDock is a no-brainer for charities.
Patrick Kirby
DoGoodBetter Consulting
"Hands down the best donor management system out there."
Jen K
Office Manager
"It's so much easier to use than any other donor management system I've tried."
Kelly S.
Executive Director
"I have just moved a second organization to DonorDock because I love it so much."
Corinne D.
Small nonprofit
"It's like adding a fundraising teammate!"
Scott Holdman
Consultant
Discover the difference DonorDock can make
Manna eliminated the need for a separate email service and saved countless hours previously spent on filtering reports.
Rest easy knowing your data is stored in U.S. based servers, accessible only to your organization, and backed up daily.
SOC 2 Type 2 certification means DonorDock securely manages and protects its data and systems, following strict guidelines and ongoing security audits to ensure safety and privacy.
90 day money-back guarantee
Experience DonorDock risk-free with our 90-day money-back guarantee. If you're not completely satisfied within the first three months, we'll refund your payment in full. Your success and satisfaction are our top priority!
What will we have set up by the end of onboarding?
By day 90, you'll have your data fully migrated and validated, email sending authenticated, at least two automations configured, clear reporting dashboards, and a written growth plan for what comes next. You'll be ready to use DonorDock with confidence.
Do I need to sign a long-term contract?
No. DonorDock offers annual billing with no long-term contract lock-in. You renew because you want to, not because you are trapped. We earn your renewal.
What is the total cost of ownership for DonorDock versus managing multiple platforms?
DonorDock's ONE plan eliminates the hidden costs of managing multiple subscriptions, data syncing between tools, training staff on different interfaces, and maintaining redundant features. A unified platform with unlimited contacts reduces operational overhead significantly.
Do you support volunteer management?
Yes. DonorDock includes tracking for volunteer hours and dates of service right in the platform. If you need more robust scheduling and volunteer management capabilities, DonorDock integrates directly with Point, a dedicated volunteer management system. View all DonorDock integrations.
Can we still get help after the 90 days are over?
Of course. Every DonorDock subscription includes access to our support team, help center with 300+ articles, video guides, and regular webinars. Premium onboarding gets you launched -- but support doesn't disappear when it ends.
Can DonorDock replace our email marketing tool, like MailChimp or Constant Contact?
Yes. DonorDock can replace Mailchimp or Constant Contact for nonprofit email marketing, with a built-in drag-and-drop email builder, bulk sending, list segmentation, and drip campaign automations. Because your email tool lives inside your CRM, you can personalize every message using donor data like giving history, tags, and custom fields—something standalone email platforms can't do. Learn more about DonorDock's email features.
What if we want to handle setup on our own?
Premium Onboarding is part of joining DonorDock -- it's designed to get your organization up and running correctly from day one, so your team can start seeing results faster. You'll also have access to self-service resources including our DonorDock 101 video course, help center articles, and support from our team for ongoing learning.
What if I'm not sure how many emails I need, or my needs change throughout the year?
DonorDock includes a set amount of monthly emails, and you can purchase additional emails directly inside the app whenever your volume changes. No plan changes or upgrades required. Whether your email volume spikes for a year-end campaign or grows steadily over time, you can add more emails on demand and only pay for what you use beyond what's included.
Am I limited to a certain number of contacts, or does my price change as I add more contacts?
No. DonorDock includes unlimited contacts at no extra cost, so your subscription stays the same no matter how many donors, volunteers, or constituents you add. You should never be penalized for growing your donor base. Add as many contacts as your organization needs without worrying about your monthly price increasing.
Do I have to sign a long-term contract?
No. DonorDock does not require a long-term contract, and you can cancel at any time with no penalties beyond what you've already paid. More than 99% of organizations renew each year. DonorDock also offers a 90-day money-back guarantee: if it's not a good fit in the first 90 days, you'll get a full refund. You can always export your data before you go.