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With DonorDock, you get access to every feature from day one, so you can save time, simplify tools, and focus on building stronger relationships.
Built with simplicity in mind so you can focus in on stewarding relationships and driving impact.
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No. DonorDock provides human-assisted data migration to ensure a smooth transition. The platform is rated #1 for Easiest Setup on G2 with 3.5x faster implementation than competitors. The 90-day money-back guarantee reduces switching risk.
No. It is completely free to become a partner with no contracts or ongoing fees. You only need to complete an application and receive approval to start earning commissions.
Currently DonorDock only offers support and services for customers based in the United States. We plan to expand that in the future, so please reach out if you're interested, and we can keep you up to date.
Absolutely. You'll work with a dedicated Customer Success Specialist who serves as your single point of contact throughout the entire 90 days. Behind the scenes, our Technical Support Team handles data migration, domain authentication, and any troubleshooting that comes up.
DonorDock offers donor-funded processing, which means your organization can pay zero in transaction fees. DonorDock charges 1% on donations, which is significantly lower than competitors like Givebutter Plus at 3%. With donor-funded processing enabled, every dollar raised goes directly to your mission.
Yes. DonorDock includes unlimited online giving pages, donation processing with Apple Pay and Google Pay, recurring giving, and customizable campaign-specific pages that embed into your website. All of this is included in the ONE plan with donor-funded processing available.
DonorDock offers unlimited contacts in the ONE plan, so your costs stay flat as you add donors. Bloomerang's pricing scales with contact volume, meaning your costs increase as your database grows.
You can organize donors into custom lists, create unlimited tags (for volunteers, major donors, program participants, etc.), and segment your communication lists. This enables highly targeted email and text campaigns without any technical setup.
Yes, the framework is a standalone approach to fundraising strategy. However, DonorDock with Otto significantly simplifies implementation by automating the Establish and Execute phases with pre-configured journeys and insights.
Every new DonorDock customer goes through our 90-day Premium Onboarding program, which guides your team through setup, data migration, and initial configuration. You also get free ongoing training with our DonorDock 101 video course, help center articles, and live chat and email support. The platform is designed for ease of use, so most teams are productive within days, not weeks.
