"DonorDock provides an easy-to-use product that nicely meets the needs of our non-profit"
Mark S.
Founder & CTO
DonorDock has made my tasks as an ED actually enjoyable. Knowing that I have DonorDock in my toolkit, it has relieved so much anxiety. It's really helped me stay on top of things that previously fell through the cracks.
Les Tilka
Executive Director
"We couldn't have chosen a better company to trust with our nonprofit business."
Laura V.
Mom in Chief
"The customer service has always been so helpful and prompt. No question or problem asked has ever been unanswered or unsolved."
LesleyAnne B.
Project Coordinator
"I was able to start managing and tracking my donors almost since day 1."
Isaac C.
Director of Operations
As a fundraising consultant working with hundreds of nonprofits, DonorDock is a no-brainer for charities.
Patrick Kirby
DoGoodBetter Consulting
"Hands down the best donor management system out there."
Jen K
Office Manager
"It's so much easier to use than any other donor management system I've tried."
Kelly S.
Executive Director
"I have just moved a second organization to DonorDock because I love it so much."
Corinne D.
Small nonprofit
"It's like adding a fundraising teammate!"
Scott Holdman
Consultant
Discover the difference DonorDock can make
Manna eliminated the need for a separate email service and saved countless hours previously spent on filtering reports.
Rest easy knowing your data is stored in U.S. based servers, accessible only to your organization, and backed up daily.
SOC 2 Type 2 certification means DonorDock securely manages and protects its data and systems, following strict guidelines and ongoing security audits to ensure safety and privacy.
90 day money-back guarantee
Experience DonorDock risk-free with our 90-day money-back guarantee. If you're not completely satisfied within the first three months, we'll refund your payment in full. Your success and satisfaction are our top priority!
What payment platform fees does DonorDock charge on donations?
DonorDock offers donor-funded processing, which means your organization can pay zero in transaction fees. DonorDock charges 1% on donations, which is significantly lower than competitors like Givebutter Plus at 3%. With donor-funded processing enabled, every dollar raised goes directly to your mission.
Does DonorDock include online giving pages and donation processing?
Yes. DonorDock includes unlimited online giving pages, donation processing with Apple Pay and Google Pay, recurring giving, and customizable campaign-specific pages that embed into your website. All of this is included in the ONE plan with donor-funded processing available.
How does scaling work cost-wise compared to Bloomerang?
DonorDock offers unlimited contacts in the ONE plan, so your costs stay flat as you add donors. Bloomerang's pricing scales with contact volume, meaning your costs increase as your database grows.
How does DonorDock's segmentation and tagging system work?
You can organize donors into custom lists, create unlimited tags (for volunteers, major donors, program participants, etc.), and segment your communication lists. This enables highly targeted email and text campaigns without any technical setup.
Can I implement the Smart Steward Method without DonorDock?
Yes, the framework is a standalone approach to fundraising strategy. However, DonorDock with Otto significantly simplifies implementation by automating the Establish and Execute phases with pre-configured journeys and insights.
What does the implementation process look like?
DonorDock provides free training and onboarding support to walk your team through setup, data migration, and initial configuration. The platform is designed for ease of use, so most teams are productive within days, not weeks.
Who can become a DonorDock partner?
Anyone can apply: consultants, nonprofit advisors, coaches, fundraising professionals, and technology advisors. The program welcomes a diverse range of partners who are willing to promote DonorDock ethically.
Do you have custom fields?
Yes. DonorDock supports custom fields for donor records. You can also add custom fields to donation pages and forms for collecting specific information about your contacts.
What if our team isn't very tech-savvy?
That's exactly who this program is built for. DonorDock is designed to be intuitive, and your onboarding specialist will walk your team through everything step by step. You also get access to our DonorDock 101 video course, live webinars, and ongoing support -- so no one gets left behind.
Is there a money-back guarantee?
Yes. DonorDock offers a 90-day money-back guarantee, so you can try the platform risk-free before committing.