"DonorDock provides an easy-to-use product that nicely meets the needs of our non-profit"
Mark S.
Founder & CTO
DonorDock has made my tasks as an ED actually enjoyable. Knowing that I have DonorDock in my toolkit, it has relieved so much anxiety. It's really helped me stay on top of things that previously fell through the cracks.
Les Tilka
Executive Director
"We couldn't have chosen a better company to trust with our nonprofit business."
Laura V.
Mom in Chief
"The customer service has always been so helpful and prompt. No question or problem asked has ever been unanswered or unsolved."
LesleyAnne B.
Project Coordinator
"I was able to start managing and tracking my donors almost since day 1."
Isaac C.
Director of Operations
As a fundraising consultant working with hundreds of nonprofits, DonorDock is a no-brainer for charities.
Patrick Kirby
DoGoodBetter Consulting
"Hands down the best donor management system out there."
Jen K
Office Manager
"It's so much easier to use than any other donor management system I've tried."
Kelly S.
Executive Director
"I have just moved a second organization to DonorDock because I love it so much."
Corinne D.
Small nonprofit
"It's like adding a fundraising teammate!"
Scott Holdman
Consultant
Discover the difference DonorDock can make
Manna eliminated the need for a separate email service and saved countless hours previously spent on filtering reports.
Rest easy knowing your data is stored in U.S. based servers, accessible only to your organization, and backed up daily.
SOC 2 Type 2 certification means DonorDock securely manages and protects its data and systems, following strict guidelines and ongoing security audits to ensure safety and privacy.
90 day money-back guarantee
Experience DonorDock risk-free with our 90-day money-back guarantee. If you're not completely satisfied within the first three months, we'll refund your payment in full. Your success and satisfaction are our top priority!
Will you migrate our data from our current system?
Yes. Our technical support team handles the heavy lifting. We can import your contacts, gift history, activities, contact notes, and existing campaigns and funds. Whether you're coming from spreadsheets, another CRM, or a patchwork of tools, we'll get your data into DonorDock cleanly.
How does DonorDock pricing compare to competitors like Bloomerang or DonorPerfect?
DonorDock's ONE plan includes everything at a single price of $500/month. Bloomerang publishes bundle pricing starting around $242/month billed annually, but sells CRM, fundraising, and volunteer management as separate modules and raises the price as your contact count grows. DonorPerfect advertises $99/month as an entry point but does not publish its tier or add-on pricing, and capabilities like email and online giving are paid extras. The honest comparison is capability for capability: once you add the modules and tiers needed to match what DonorDock includes as standard, the gap narrows or reverses — and unlike both, DonorDock never charges you more as your donor base grows.
Why does DonorDock have lower platform fees than competitors?
DonorDock keeps platform fees low, charging only 2% on donations (versus Givebutter Plus at 3% and Network for Good at 3%). Donors can choose to cover that 2% platform fee, so more of every gift goes directly to your mission.
Does DonorDock have an AI assistant like Bloomerang?
DonorDock includes Otto, an integrated AI fundraising assistant that writes personalized donor communications and surfaces insights automatically. Bloomerang offers Penny AI. The key difference is that Otto is deeply integrated into the DonorDock workflow with Smart Nudges and Action Board to drive daily action, not just analytics.
What advanced features does DonorDock include that DonorPerfect charges extra for?
DonorDock's ONE plan includes Otto (our AI assistant), built-in project management, unlimited online giving pages, text messaging, Smart Nudges, Action Board, and advanced automations with 15 workflow actions — all standard. DonorPerfect gates comparable capabilities behind higher tiers and paid add-ons, so reaching feature parity means buying its Pro tier plus extras. Because DonorPerfect publishes neither its tier pricing nor its add-on pricing, two nonprofits can pay very different amounts for the same capabilities.
What AI-powered features does DonorDock include out of the box?
DonorDock includes Otto AI assistant, which provides smart email generation, AI-created images based on text descriptions, intelligent call-to-action buttons, and automated donor insights. Smart Nudges automatically surface time-sensitive actions like donor anniversaries and lapsed giving patterns.
What are the three steps in the Smart Steward Method?
Evaluate: Audit your data quality and identify where donors drop off. Establish: Define success metrics, map donor journeys, automate tasks, and document processes. Execute: Implement the system while allowing automation to handle routine work, freeing staff for meaningful donor interactions.
How much time can staff save using DonorDock's automation features?
DonorDock automates routine donor communications, administrative tasks, and data entry with 15 workflow action types. Otto AI drafts personalized emails and thank-you messages in minutes instead of 30+ minutes each. ActionBoard and Smart Nudges eliminate the time spent figuring out what to do next.
What do referred customers receive when I share my partner link?
Your referrals receive 10% off their first payment, which incentivizes them to choose DonorDock. This makes it easier to recommend the platform to your nonprofit clients or network.
What is a good donor retention rate?
Anything above the sector average of about 43% overall, or above roughly 19% for first-time donors, puts you ahead of most nonprofits (AFP Fundraising Effectiveness Project). Repeat donors retain at nearly 70%, so the biggest lever is earning the second gift. Track your own rate year over year. The trend matters more than the benchmark.