PLEDGE MANAGEMENT

Never lose track of a promise to give.

Multi-year pledges and recurring commitments are some of your biggest gifts, and the easiest to let slip. DonorDock tracks every pledge, payment, and reminder so nothing falls through the cracks.

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BY THE NUMBERS

A pledge is only as good as your follow-through.

Pledges turn one big decision into years of support, but only if every payment is tracked and gently reminded. The right system protects revenue you have already won. (Sources: capital campaign practice, Fundraising Effectiveness Project.)

5 years
the typical term of a capital campaign pledge, meaning years of payments to track
90%+
pledge fulfillment is achievable with consistent reminders and clean records
12%
of donors drive most revenue, and they are the most likely to pledge
HOW DONORDOCK HELPS

Track every commitment from promise to paid.

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PLEDGE TRACKING

Record the promise, then watch it through.

Log a pledge with its total, schedule, and fund, then track each payment as it arrives. See outstanding balances on the donor profile so you always know who owes what.

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TIMELY REMINDERS

Send payment reminders without the awkwardness.

Automate friendly reminders by email or text as installments come due. Donors stay on track and your team never has to chase a payment from memory.

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CLEAR REPORTING

Know your outstanding pledge revenue at any time.

Report on pledged, received, and outstanding amounts by campaign or fund. Give your board and finance team numbers they can trust, in seconds.

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THE SHIFT

From forgotten promises to revenue you can count on.

Old way

Tracking Pledges by Hand

  • Pledge schedules buried in a spreadsheet
  • Payments matched to promises by memory
  • Reminders sent late, or not at all
  • No clear view of outstanding pledge revenue
VS
New way

With DonorDock

  • Every pledge logged with its schedule and fund
  • Payments tracked automatically against the promise
  • Friendly reminders sent on time, every time
  • Outstanding balances visible to your team and board
Customer success story
CUSTOMER SPOTLIGHT

From Triple Entry to One Simple System

One platform replaced three. Geneva Lake Conservancy now saves hours every week and has cleaner, faster workflows with DonorDock.

Read their story →
"DonorDock provides an easy-to-use product that nicely meets the needs of our non-profit"
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Mark S.
Founder & CTO
DonorDock has made my tasks as an ED actually enjoyable. Knowing that I have DonorDock in my toolkit, it has relieved so much anxiety. It's really helped me stay on top of things that previously fell through the cracks.
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Les Tilka
Executive Director
"We couldn't have chosen a better company to trust with our nonprofit business."
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Laura V.
Mom in Chief
"The customer service has always been so helpful and prompt. No question or problem asked has ever been unanswered or unsolved."
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LesleyAnne B.
Project Coordinator
"I was able to start managing and tracking my donors almost since day 1."
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Isaac C.
Director of Operations
As a fundraising consultant working with hundreds of nonprofits, DonorDock is a no-brainer for charities.
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Patrick Kirby
DoGoodBetter Consulting
"Hands down the best donor management system out there."
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Jen K
Office Manager
"It's so much easier to use than any other donor management system I've tried."
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Kelly S.
Executive Director
"I have just moved a second organization to DonorDock because I love it so much."
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Corinne D.
Small nonprofit
"It's like adding a fundraising teammate!"
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Scott Holdman
Consultant

Voted #1 for Growing Nonprofits

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Worried about data migration?

Switching to DonorDock is simple

We understand that you wear a lot of hats, so we make your transition to DonorDock easy and uncomplicated. DonorDock was rated #1 Easiest Setup and comes with human support for free.
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Frequently asked questions

What is the Ask Pipeline Dashboard in DonorDock?

The Ask Pipeline Dashboard is a view under Dashboards that lets you stack up to five Ask Boards side by side, with stage totals and board totals visible at a glance. It is built for fundraisers running more than one pipeline at once — major gifts, grants, sponsorships, planned giving — so you can see the whole revenue picture without clicking between boards. Use the dashboard picker at the top of the page to flip between Primary, Campaign, and Ask Pipeline dashboards in a single click.

Last updated
May 18, 2026
Can I run multiple campaigns at once?

Yes. You can manage unlimited active campaigns at the same time and track each one individually, tie each to different giving pages, appeals, pledges, and funds.

Last updated
June 8, 2026
What reporting tools does DonorDock include?

DonorDock includes over 30 pre-built reports and real-time dashboards covering total giving, new donors, lapsed donors, retention rates, recurring giving, campaign totals, and donor trends.

Reports update in real time so you can monitor changes as they happen. You can also create unlimited custom reports and save them for repeated use.

Last updated
February 25, 2026
Can I automate reminders for major donors or prospects?

Yes. You can build custom workflows that generate reminders when donors reach milestones or show giving patterns worth attention.

Otto also sends Smart Nudges to your ActionBoard for timely moments like gift anniversaries, significant gift increases, birthdays, first-time donors, and many more.

Last updated
February 25, 2026
Can I migrate my data from Bloomerang, DonorPerfect, or other systems to DonorDock?

Yes. DonorDock provides free, human-assisted data migration, meaning a real person helps transfer your data from legacy systems. This removes switching concerns and is backed by a 90-day money-back guarantee.

Last updated
March 25, 2026

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