Outgrowing your current CRM? DonorDock moves your donor history for you, white-glove, so you keep every gift, note, and relationship and start fresh in days, not months.
Most nonprofits stay on a system they have outgrown because moving feels risky. DonorDock removes the risk by handling the migration for you and standing beside you for 90 days. (Figures from DonorDock onboarding and head-to-head implementation data.)
Our team maps and migrates contacts, gifts, recurring donations, notes, and funds from your old system. Nothing important gets left behind, and you do not touch a spreadsheet.
A dedicated onboarding specialist sets up your account, trains your team, and stays with you until DonorDock feels like home. Even non-technical teams get up and running fast.
Migration is the perfect moment to clean up duplicates and tidy your data. You land in DonorDock with a clear, accurate database and dashboards that work on day one.
Southwest West Central Service Cooperative (SWWC) faced challenges with complex donor management systems. By switching from Salesforce to DonorDock, they streamlined operations, eliminated data silos, and grew their donor base with ease. With user-friendly tools and exceptional support, DonorDock became the perfect fit for their small nonprofit.
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Yes. Our technical support team handles the heavy lifting. We can import your contacts, gift history, activities, contact notes, and existing campaigns and funds. Whether you're coming from spreadsheets, another CRM, or a patchwork of tools, we'll get your data into DonorDock cleanly.
Yes. DonorDock provides free, human-assisted data migration, meaning a real person helps transfer your data from legacy systems. This removes switching concerns and is backed by a 90-day money-back guarantee.
Every new DonorDock customer goes through our 90-day Premium Onboarding program, which guides your team through setup, data migration, and initial configuration. You also get free ongoing training with our DonorDock 101 video course, help center articles, and live chat and email support. The platform is designed for ease of use, so most teams are productive within days, not weeks.
No. DonorDock provides human-assisted data migration to ensure a smooth transition. The platform is rated #1 for Easiest Setup on G2 with 3.5x faster implementation than competitors. The 90-day money-back guarantee reduces switching risk.
When you import a list, DonorDock uses composite contact matching, a combination of name and address, to see if a contact already exists. If it does, your existing record stays put. Any demographic fields that were empty on the existing contact (like phone, email, or address line 2) get filled in from the new file, so you keep your full history and gain the new details in one pass. Nothing is overwritten, and likely duplicates are flagged so you can review before merging.
