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Terms, Conditions + Privacy Policy

Donor Terms and Conditions

Effective Date 4/4/2024

Welcome to DonorDock, an online giving platform dedicated to empowering donors like you to support the causes and organizations you care about. Before using DonorDock, please carefully read and understand the following Terms of Use Agreement ("Agreement"). By accessing or using DonorDock, you agree to be bound by the terms and conditions outlined in this Agreement. If you do not agree with these terms, please do not use DonorDock.

1. Eligibility

1.1. Age Requirement: By using DonorDock, you represent and warrant that you are at least 18 years old or have the legal capacity to enter into agreements.

1.2. Accurate Information: You agree to provide accurate and truthful information during the registration process and while using DonorDock.

2. Donor Responsibilities

2.1. Donation Authorization: When you make a donation through DonorDock, you authorize DonorDock to charge the specified amount to your chosen payment method. You also acknowledge that all donations are final and non-refundable.

2.2. Privacy and Data Security: DonorDock is committed to protecting your privacy and personal information. Your use of DonorDock is subject to our Privacy Policy, which governs the collection, use, and sharing of your data.

3. DonorDock's Role

3.1. Platform for Giving: DonorDock serves as a platform to facilitate donations to registered nonprofit organizations. We do not own or operate these organizations, and we are not responsible for the activities, use of funds, or actions of the nonprofits.

3.2. DonorDock Fees: When you choose to support a nonprofit organization, you may have the option to include an additional, optional contribution to DonorDock to help support our platform's operations. This optional contribution is entirely voluntary, and you can choose whether or not to include it when making your donation.

3.3. 3rd-Party Processing Fees: Payment processors used by DonorDock to securely process your donation may charge a processing fee. The fee amount varies depending on the payment method (e.g., credit card, bank transfer). Choosing to cover this fee helps the nonprofit organization you support offset these 3rd-party processing costs.

Please note that any such optional contributions to DonorDock are used to maintain and improve our platform, allowing us to continue facilitating donations to nonprofit organizations effectively. Your support is greatly appreciated and helps us fulfill our mission.

4. Communication with Nonprofits

4.1. Electronic Communication: By making donations through DonorDock, you consent to receiving electronic communication from the registered nonprofit organizations you support. This may include, but is not limited to, email updates, newsletters, and fundraising information. You have the option to manage your communication preferences with each nonprofit organization.

4.2 Text Communications: By submitting your phone number and explicitly checking the SMS consent checkbox, you consent to receiving text communication from the registered nonprofit organizations you support. Frequency of text messages vary and additional message and data rates may apply. For text messages received from the nonprofit via DonorDock services, reply HELP for help or STOP to unsubscribe. Consent to receive text messages is not a condition of making a donation. SMS opt-in information, including your phone number and consent records, will not be sold, shared, or transferred to third parties or affiliates for marketing or promotional purposes. Your opt-in data may be shared with DonorDock's SMS delivery service provider solely for the purpose of delivering messages on behalf of the nonprofit organization you are supporting. Mobile carriers are not liable for any delayed or undelivered messages.

4.3. Privacy and Data Sharing: Your contact information may be shared with the nonprofit organizations you support. Your data will be handled in accordance with the respective nonprofits' privacy policies and applicable laws.

5. User Conduct

5.1. Prohibited Activities: You agree not to engage in any prohibited activities, including but not limited to fraudulent actions, misuse of the platform, harassment, or illegal activities, as detailed in our Acceptable Use Policy.

6. Intellectual Property

6.1. Ownership: DonorDock and its content, including logos, text, graphics, and software, are owned by or licensed to DonorDock and are protected by intellectual property laws. You may not use DonorDock's content without prior authorization.

7. Amendments

7.1. Changes to the Agreement: DonorDock reserves the right to amend this Agreement at any time. Any changes will be posted on the DonorDock website and considered effective immediately upon posting.

8. Termination

8.1. Termination by DonorDock: DonorDock reserves the right to suspend or terminate your access to the platform if you violate this Agreement or engage in activities harmful to the platform or its users.

9. Disclaimer of Warranties

9.1. Use at Your Own Risk: DonorDock is provided "as is" without any warranties, express or implied. You use DonorDock at your own risk.

10. Limitation of Liability

10.1. No Liability for Nonprofits: DonorDock is not liable for the actions, use of funds, or any disputes with nonprofit organizations. We are not responsible for any damages or losses resulting from your interactions with nonprofits.

11. Governing Law

11.1. Applicable Law: This Agreement is governed by and construed in accordance with the laws of North Dakota.

12. Contact Information

12.1. Questions and Concerns: If you have questions or concerns about this Agreement or DonorDock, please contact us at:

DonorDock LLC
2208 Shiloh St
Unit C
West Fargo, ND 58078

For information on how your personal data is collected and used, please review our Donor Privacy Policy.