We use cookies to make your experience better. Learn more about how and why.

Preferences Deny Accept

Ep. 49 | The Future of Fundraising: Innovation, Intention, and Human Connection

In this episode of Beyond the Donation, host Matt Bitzegaio welcomes Michelle Boggs from the GoFundMe Pro team. They discuss Michelle's extensive experience in fund development, explore the evolution of fundraising, the impact of technology, and the vital role of human relationships. The conversation also delves into the increasing costs of donor acquisition and retention, the power of social media and impact creators, and practical strategies for nonprofits to leverage GoFundMe Pro for better fundraising outcomes.

00:00 Introduction

00:31 Guest Introduction: Michelle Boggs

01:16 Michelle’s Background and Role at GoFundMe

03:29 The Evolution of Fundraising

05:42 Challenges in Fundraising Today

05:59 The Importance of Technology

10:48 Strategies for Nonprofits

20:48 Leveraging GoFundMe for Nonprofits

27:14 Final Thoughts and Resources

To Connect with Michelle:

Michelle LinkedIn | GoFundMe Pro

To Connect with Beyond the Donation Podcast:

BTD Podcast | DonorDock LinkedIn | Matt LinkedIn

How does loneliness affect nonprofit fundraising?

Lonelier donors respond more strongly to organizations that help them feel part of something. That makes relational stewardship — the mission moments, community stories, and in-person connections your nonprofit creates — more valuable, not less, in a digital-first era. Organizations offering real connection out-fundraise those that send receipts and appeals alone.

Last updated

April 25, 2026

Why is relational fundraising better for donor retention?

Because donors give to organizations that make them feel known. Transactional fundraising asks, thanks, and asks again. Relational fundraising asks, thanks, reports, connects, listens, and then asks when the donor is ready. Industry retention data consistently shows that relational programs retain donors at double-digit percentage points above transactional ones.

Last updated

April 25, 2026

What is the connection recession?

The connection recession is a term for the paradox that people are more digitally connected than ever while reporting the highest rates of loneliness and social disconnection on record. For nonprofits it is a strategic reality: every program that creates real human connection, from mentorship to meals to support groups, is addressing a widening need donors already feel in their own lives.

Last updated

April 25, 2026

What is Smart Stewardship?

Smart Stewardship is DonorDock's methodology for running donor relationships systematically. It combines stewardship journeys, a daily Action Board for fundraiser focus, Smart Nudges for automated next-step prompts, and Otto for AI-assisted communications. It makes relational fundraising scalable for growing and mid-sized nonprofits, not just shops with endless staff time.

Last updated

April 25, 2026

Author

Sarah O'Brien

Marketing and Outreach Manager

Last updated:

April 28, 2026

Written by

Sarah O'Brien

Marketing and Outreach Manager

Read similar articles

What is a Nonprofit CRM? The 2026 Guide for Growing and Mid-Sized Nonprofits

A buyer's primer on what a nonprofit CRM is, how it differs from sales CRMs and adjacent fundraising tools, and how to evaluate the right fit for a growing development team.

Why Email Still Outperforms Every Other Fundraising Channel

Email generates $54 per 1,000 messages while social media converts just 5% of donors. Here is why email-first fundraising is the smartest revenue play.

How to Build a Planned Giving Program: A Step-by-Step Guide

A planned giving program does not require a large team or budget. Here is a seven-step guide to launching legacy giving at your growing nonprofit.

Start building meaningful donor relationships today.

Your fundraising in one place.

Schedule a Demo View Pricing

Donor Dock-Shapes1-06