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When you're ready to get started with DonorDock, sign up for a demo here and we'll guide you through the next steps.
Yes. DonorDock accepts debit cards, credit cards, and ACH bank transfers for subscription payments. You don't need a corporate credit card to subscribe—any of these three options works for monthly or annual billing.
DonorDock accepts all major credit cards, debit cards, and US-based bank accounts via ACH. Billing is automated and can be set to monthly or annual. You'll be billed on the same day each month (or annually), and can view your billing history and update payment methods anytime within DonorDock.
DonorDock minimizes data loss risk through: separate cloud database for each customer with no data commingling, PCI/HIPAA/SOC/FedRAMP-compliant data centers, redundancy in cloud infrastructure for maximum uptime, disaster recovery plans for various scenarios, continuous point-in-time replication to a different data center, rolling seven-day backup retention, and SOC 2 Type II certification. Learn more at security.donordock.com.
Yes. DonorDock takes security seriously. Your servers are hosted in world-class data centers protected 24/7. We're SOC 2 Type II Certified, a leading standard in data security. You own all of your data—we never sell it. Your data is safe, secure, and always yours. View our security program details at security.donordock.com, or review our Privacy Policy for more detailed information.
DonorDock maintains enterprise-grade security through SOC 2 Type II Certification, TLS encryption, HTTPS/TLS connections for all resources, data centers that meet PCI, HIPAA, SOC, and FedRAMP compliance standards, hashed passwords, peer code review for all changes, and Captcha technology on all giving pages to prevent fraudulent activity. View our full security details and certifications at security.donordock.com.
Yes. DonorDock offers premium onboard. Our team maps and imports your data for you. We hop on a call and walk you through the process together. You get hands-on human help.
We'd love to help with any questions you have. Choose a time to chat with a product expert, contact us to get your questions answered, or schedule a product tour.