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By day 90, you'll have your data fully migrated and validated, email sending authenticated, at least two automations configured, clear reporting dashboards, and a written growth plan for what comes next. You'll be ready to use DonorDock with confidence.

No. DonorDock offers annual billing with no long-term contract lock-in. You renew because you want to, not because you are trapped. We earn your renewal.

DonorDock's ONE plan eliminates the hidden costs of managing multiple subscriptions, data syncing between tools, training staff on different interfaces, and maintaining redundant features. A unified platform with unlimited contacts reduces operational overhead significantly.

Yes. DonorDock includes tracking for volunteer hours and dates of service right in the platform. If you need more robust scheduling and volunteer management capabilities, DonorDock integrates directly with Point, a dedicated volunteer management system. View all DonorDock integrations.

Of course. Every DonorDock subscription includes access to our support team, help center with 300+ articles, video guides, and regular webinars. Premium onboarding gets you launched -- but support doesn't disappear when it ends.

Yes. DonorDock can replace Mailchimp or Constant Contact for nonprofit email marketing, with a built-in drag-and-drop email builder, bulk sending, list segmentation, and drip campaign automations. Because your email tool lives inside your CRM, you can personalize every message using donor data like giving history, tags, and custom fields—something standalone email platforms can't do. Learn more about DonorDock's email features.

Premium Onboarding is part of joining DonorDock -- it's designed to get your organization up and running correctly from day one, so your team can start seeing results faster. You'll also have access to self-service resources including our DonorDock 101 video course, help center articles, and support from our team for ongoing learning.

DonorDock includes a set amount of monthly emails, and you can purchase additional emails directly inside the app whenever your volume changes. No plan changes or upgrades required. Whether your email volume spikes for a year-end campaign or grows steadily over time, you can add more emails on demand and only pay for what you use beyond what's included.

No. DonorDock includes unlimited contacts at no extra cost, so your subscription stays the same no matter how many donors, volunteers, or constituents you add. You should never be penalized for growing your donor base. Add as many contacts as your organization needs without worrying about your monthly price increasing.

No. DonorDock does not require a long-term contract, and you can cancel at any time with no penalties beyond what you've already paid. More than 99% of organizations renew each year. DonorDock also offers a 90-day money-back guarantee: if it's not a good fit in the first 90 days, you'll get a full refund. You can always export your data before you go.