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Reach DonorDock support through in-app chat or by emailing support@donordock.com. Response times are fast and real humans are available to assist you with quick questions or hands-on help.

DonorDock's CRM stores donor and contact information, tracks gifts, grants, funds, appeals, and campaigns, organizes tasks, and helps you manage relationships—all in one place. It's built for fundraising teams that need a simple, unified donor database without the complexity of enterprise-grade software.

DonorDock is designed for small and lean nonprofit fundraising teams that need an easy way to track donors, gifts, and communication without managing multiple tools. Whether you're a one-person development shop or a team wearing many hats, DonorDock fits the way you actually work.

DonorDock combines unlimited contacts, built-in project management, integrated online giving pages, and AI-powered automation in one platform designed specifically for small and growing nonprofits. Most CRMs charge more as you grow or require expensive add-ons for basic features. DonorDock includes everything from day one—CRM, email, giving pages, automation, and project management—so your team can focus on fundraising instead of managing software.

Yes. Connect individual donor profiles to households and companies, and track giving at both the household and individual levels. Link relationships between contacts, see combined household giving history, and make sure credit is attributed correctly for stewardship and reporting.

A donor profile in DonorDock can store contact information, full giving history, interactions, notes, tags, custom fields, household relationships, attached documents, and all communication activity in one record. Having everything in one place means you always have the full picture of a donor's relationship with your organization before you reach out.

Yes. Recurring donations from your online giving pages are automatically tracked and tied to the donor's profile, as well as linked to the designated funds, appeals, and campaigns you've set up. View recurring gift history, monitor active schedules, and manage recurring donors as a distinct segment in your CRM.

Yes. Assign gift attribution to the appropriate contact using soft credits and ensure recognition reflects true donor involvement. Whether a gift came through a peer fundraiser, board member solicitation, or matching gift program, soft credits keep your attribution accurate for reporting and stewardship.

Yes. Create and track pledges, record payments toward them, and monitor fulfillment over time. The built-in AskBoard gives you a moves management pipeline view to manage major gift asks and track where each prospect is in the cultivation process.

Yes. Log every donor touchpoint in DonorDock, including calls, emails, notes, meetings, and volunteer activity, directly on the donor record. Otto intelligence then uses that activity data to surface the right next steps at the right time, so no follow-up falls through the cracks.