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Yes! We offer debit card, credit card, and ACH options for you subscription payment.

DonorDock accepts all major credit and debit cards, as well as US-based bank accounts with ACH.

DonorDock uses an automated billing system and can be billed monthly or annually. When activating you can choose your billing option. You will be billed on the same day of each month if you choose monthly, or the same date the next year if you choose annually. You can view your billing history and change the credit or debit card on file at any time within DonorDock.

• All data is stored in a discreet cloud database. Each DonorDock customer has their own database, so there is no co-mingled of data.
• DonorDock data centers maintain compliance certification for the PCI, HIPAA, SOC and FedRamp frameworks.
• DonorDock employs redundancy in our cloud infrastructure to allow for maximum uptime. If the need arises, DonorDock does have the capability to roll our systems to another data center with minimal downtime.
• DonorDock has established a disaster recovery plan to recover from various disaster scenarios.
• DonorDock uses continuous point-in-time replication to a different data center. All backups are retained for a rolling seven days.
• DonorDock is a SOC II certified organization.

We take security seriously at DonorDock. Our servers are hosted in a world-class data centers that are protected by 24-hour security. We’ve partnered with Microsoft to provide you with top notch enterprise level security all housed in the United States.

DonorDock is SOC2 TYPE2 Certified, a leading standard in data security.

On top of that, you own all of your data. We never sell your data.

In summary, your data is safe, secure, and yours.  

Here's our Privacy Policy if you'd like more detailed information.

• DonorDock is SOC2 TYPE2 Certified, a third-party verification process and a leading standard in data security.
• DonorDock is encrypted with TLS.
• DonorDock requires HTTPS / TLS connections for all resources, including the CRM application and online giving pages.
• All DonorDock applications are housed in a PCI, HIPAA, SOC and FedRamp compliant data centers.
• Passwords are hashed and cannot be viewed by anyone, including DonorDock employees.
• All changes to the software are peer code reviewed. In addition, DonorDock employs various QA practices for testing prior to deployment.
• All giving pages leverage Captcha technology to stop fraudulent activity.

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Depending on the plan you choose, we offer both a white glove migration and an assisted migration option. Once you have your data out of your old system, we can either map and import the data for you with our white glove option, or hop on a zoom call to walk you through the mapping and importing process together.

Watch a video of the import process.

We would love to help with any questions you have!

• Choose a time to chat with a product expert. ‍
• Contact us to get your questions answered
• Schedule a product tour.