"DonorDock provides an easy-to-use product that nicely meets the needs of our non-profit"
Mark S.
Founder & CTO
DonorDock has made my tasks as an ED actually enjoyable. Knowing that I have DonorDock in my toolkit, it has relieved so much anxiety. It's really helped me stay on top of things that previously fell through the cracks.
Les Tilka
Executive Director
"We couldn't have chosen a better company to trust with our nonprofit business."
Laura V.
Mom in Chief
"The customer service has always been so helpful and prompt. No question or problem asked has ever been unanswered or unsolved."
LesleyAnne B.
Project Coordinator
"I was able to start managing and tracking my donors almost since day 1."
Isaac C.
Director of Operations
As a fundraising consultant working with hundreds of nonprofits, DonorDock is a no-brainer for charities.
Patrick Kirby
DoGoodBetter Consulting
"Hands down the best donor management system out there."
Jen K
Office Manager
"It's so much easier to use than any other donor management system I've tried."
Kelly S.
Executive Director
"I have just moved a second organization to DonorDock because I love it so much."
Corinne D.
Small nonprofit
"It's like adding a fundraising teammate!"
Scott Holdman
Consultant
Discover the difference DonorDock can make
Manna eliminated the need for a separate email service and saved countless hours previously spent on filtering reports.
Rest easy knowing your data is stored in U.S. based servers, accessible only to your organization, and backed up daily.
SOC 2 Type 2 certification means DonorDock securely manages and protects its data and systems, following strict guidelines and ongoing security audits to ensure safety and privacy.
90 day money-back guarantee
Experience DonorDock risk-free with our 90-day money-back guarantee. If you're not completely satisfied within the first three months, we'll refund your payment in full. Your success and satisfaction are our top priority!
Reach DonorDock support through in-app chat or by emailing support@donordock.com. Response times are fast and real humans are available to assist you with quick questions or hands-on help.
What does DonorDock's CRM do?
DonorDock's CRM stores donor and contact information, tracks gifts, grants, funds, appeals, and campaigns, organizes tasks, and helps you manage relationships—all in one place. It's built for fundraising teams that need a simple, unified donor database without the complexity of enterprise-grade software.
Who is DonorDock's CRM designed for?
DonorDock is designed for small and lean nonprofit fundraising teams that need an easy way to track donors, gifts, and communication without managing multiple tools. Whether you're a one-person development shop or a team wearing many hats, DonorDock fits the way you actually work.
How is DonorDock different from other nonprofit CRMs?
DonorDock combines unlimited contacts, built-in project management, integrated online giving pages, and AI-powered automation in one platform designed specifically for small and growing nonprofits. Most CRMs charge more as you grow or require expensive add-ons for basic features. DonorDock includes everything from day one—CRM, email, giving pages, automation, and project management—so your team can focus on fundraising instead of managing software.
Can I track both households and individuals?
Yes. Connect individual donor profiles to households and companies, and track giving at both the household and individual levels. Link relationships between contacts, see combined household giving history, and make sure credit is attributed correctly for stewardship and reporting.
What information can I store on a donor's profile?
A donor profile in DonorDock can store contact information, full giving history, interactions, notes, tags, custom fields, household relationships, attached documents, and all communication activity in one record. Having everything in one place means you always have the full picture of a donor's relationship with your organization before you reach out.
Can I track recurring donations in the CRM?
Yes. Recurring donations from your online giving pages are automatically tracked and tied to the donor's profile, as well as linked to the designated funds, appeals, and campaigns you've set up. View recurring gift history, monitor active schedules, and manage recurring donors as a distinct segment in your CRM.
Can I track soft credits or gift attribution?
Yes. Assign gift attribution to the appropriate contact using soft credits and ensure recognition reflects true donor involvement. Whether a gift came through a peer fundraiser, board member solicitation, or matching gift program, soft credits keep your attribution accurate for reporting and stewardship.
Can I manage pledges in DonorDock?
Yes. Create and track pledges, record payments toward them, and monitor fulfillment over time. The built-in AskBoard gives you a moves management pipeline view to manage major gift asks and track where each prospect is in the cultivation process.
Can I track interactions like meetings, calls, or notes?
Yes. Log every donor touchpoint in DonorDock, including calls, emails, notes, meetings, and volunteer activity, directly on the donor record. Otto intelligence then uses that activity data to surface the right next steps at the right time, so no follow-up falls through the cracks.