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No! You can cancel at any time (and export all your data!) And you won't be charged any cancellation fees for anything beyond what you've already paid. It may be easy to cancel, but nobody does. (More than 99% of organizations renew their subscription each year.)
DonorDock also offers a 90-day money back guarantee - if for any reason you discover DonorDock is not a good fit in the first 90 days, we'll give you all your money back!
Yes. DonorDock boasts no contracts and you can manage your subscription within DonorDock, including cancelling at any time.
If you ever decide that DonorDock is not the best platform for your organization, simply click the cancel button in the application. You’ll be able to export your data before you go.
It may be easy to cancel, but nobody does! We know you'll love DonorDock, so we offer a 90-day money back guarantee - if for any reason you find DonorDock does not meet your needs, we'll give you all your money back!
Yes! Sign up for the free tier and get a 14-day trial of paid features.
Yes! DonorDock donation pages are compatible with any website. They can be embedded as "in page" forms on most websites!
Linking DonorDock giving pages to your website does not require special technical skills, and during your onboarding, we'll share resources and help to link Online Giving to your website easily.
Short answer, no!
We are committed to keeping DonorDock free for your nonprofit. DonorDock does not charge a platform fee for gifts received through Online Giving Pages. To be able to keep Giving Pages free of charge, we utilize Donor Funded Fees.️
Online Gifts are processed securely via PayPal or Stripe, and their normal credit card fees apply - (typically 2.2% + .30 cents for nonprofits)
DonorDock supports Stripe and PayPal for online giving with built-in integrations for both tools.
Online gifts processed through Square can also be accepted via a Zapier integration between DonorDock and Square.
DonorDock Online Giving pages has built-in connection with Stripe and PayPal to process online gifts. When you receive a gift through DonorDock, that donation will be reflected in your Stripe or PayPal account. It will also be tracked automatically in DonorDock.
During your onboarding, we can walk you through importing past gifts from Stripe or PayPal to ensure they're in your new system.
DonorDock has multiple native integrations with solutions such as OneCause, Classy, and Double the Donation.
You can also integrate 1,000s of other tools, apps, and software through our Zapier connector.
Zapier is an automation tool that connects different apps and services to save time and simplify workflows. It allows you to automate tasks without building an integration yourself. For example, it can automatically sync new contacts between DonorDock and your other tools.
We would love to answer any questions you have about DonorDock.
For those who are considering DonorDock
Contact us to get your questions answered, or sign up for a demo.
For Current Customers
Check out our help center articles on integrations or contact support.
Yes! Your subscription includes access to support resources, as well as access to personalized support from our team.
