Salsa CRM + Engage vs DonorDock

Side-by-side comparison of Salsa vs DonorDock

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Executive Summary

What's the difference between Salsa and DonorDock?

DonorDock and Salsa offer many of the same features within their platforms. Both tools are designed to help you manage donors, accept donations, and develop long-term relationships.

When compared, DonorDock outperforms Salsa on price, ratings, and customer support.

DonorDock's system is simple enough for your whole team to use, and powerful enough to help you take your nonprofit to the next level. Many users say that Salsa is complex to learn, lacks quality support and is incredibly expensive.

Because Salsa requires nonprofits to buy two different software to do the same task as DonorDock, it is a bit clunkier to integrate, costs more, and some users say it results in lost data.

A standout feature that DonorDock offers is the ActionBoard® which helps you keep all your tasks and to dos in one place. Smart Nudges remind you when it is time to take action with specific donors. You can customize which actions you are alerted to, so you are prioritizing what is important to your nonprofit.

With DonorDock you can schedule bulk or single emails, automate emails to send a receipt and thank you after receiving a gift or send an email directly from the ActionBoard®. Salsa lets you set up email drip campaigns.

Salsa also lets you set up custom fields within their CRM. For some nonprofits this is essential, but for many, DonorDock’s badge and gift system meets their needs without the added complexity and maintenance that custom fields can create.

Interested in learning how easy it is to migrate your data from Salsa to DonorDock? You can read more here

Want to learn more about DonorDock?
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Let’s compare Features and Pricing between Salsa and DonorDock

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Pricing
Salsa
CRM + Engage
DonorDock Essentials Tier
Monthly Subscription
$$$
Hidden pricing
$79/month
Free Trial
an "X" icon, meaning "not included"
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Hidden Fees
YES
NO
Number of Contact Records
an "X" icon, meaning "not included"
$0.01 per constituent record after you reach your record bucket purchase
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UNLIMITED contacts.
We never charge for additional contacts
Monthly Credit & Debit Card Acceptance Fee
an "X" icon, meaning "not included"
$20 monthly charge
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FREE
We keep Online Giving free for your nonprofit.
Read more about TipBack® vs. Donor Funded
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Features
Salsa
CRM + Engage
DonorDock
Online Giving
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Donation Tracking
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Cloud Hosted
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Donor Tracking
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“Virtual Assistant” with ActionBoard®
an "X" icon, meaning "not included"
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Peer-to-Peer
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an "X" icon, meaning "not included"
Drip Email Campaigns
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an "X" icon, meaning "not included"
Custom Fields
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an "X" icon, meaning "not included"
Integrations
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Customer Ratings
Salsa
CRM + Engage
DonorDock
Ease of Use
7.1
9.6
Ease of Setup
6.9
9.5
Quality of Support
8.2
9.8
Quality of Support
8.2
9.8
Product Direction
(% positive)
7.8
10


Overall, DonorDock receives significantly higher online ratings than Salsa CRM + Salsa Engage in every category except peer-to-peer fundraising.

DonorDock is more affordable than Salsa CRM + Salsa Engage, while also including best in class features, integrations, award winning usability, and top-rated support.

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Online Reviews

What other nonprofits are saying about Salsa

Customer Story
"Absolutely non-existent support for simple login problems."
David E
Nonprofit Management
Customer Story
"Pulling reports was unnecessarily complicated and so was entering out of system donations."
Verified User
Program Development
Customer Story
"The biggest problem with CRM is that it has a difficult time with queries. Many give inaccurate information."
Verified Long Time User
Nonprofit Management
Online Reviews

What other nonprofits are saying about DonorDock

Customer Story

"It's like adding a fundraising teammate!"

Scott H
Impact Foundation
Customer Story

"DonorDock has cut hours of my work organizing donor data!"

Toby | Cut Hours
Executive Director
Customer Story

"We have some administrative staff who don't feel like they are great with technology, but they quickly adapted to DonorDock...DonorDock is the best donor database we have used!"

Jami S | Easy to Use
Public Relations Manager
Make the switch

Switching From Your Current System to DonorDock is Simple 

We help every customer switch to DonorDock, and we have lots of experience helping you make that transition easy. DonorDock was rated "Easiest Setup" of all nonprofit CRM's.
01
You subscribe to DonorDock

Subscribing takes just 3 minutes.

you can schedule a demo if you'd like to chat with an expert first.

Subscribe
02
We'll move your data for you

An expert will work with you and for you to transfer your contacts, gifts, and activities to DonorDock.

See Details
03
We'll help you get started quickly

We'll work with you and your team to quickly get you connected up with integrations, plus the support you need to quickly get started.

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DonorDock is the #1 choice for nonprofits looking for an easy tool that will save time and raise more funds.